Deep navy editorial illustration of a city skyline with a tour boat behind a frosted glass wall — a bright beam of light reads an open brochure on the near side while the catalogue behind the glass stays dark

The Tour Marketplace Blind Spot: Why AI Travel Planners Can't Read Your Viator or GetYourGuide Listing

The short answer When a traveler asks ChatGPT, Gemini or Perplexity for “things to do” in your destination, the AI almost certainly cannot see your Viator or GetYourGuide listing — because both marketplaces keep those pages out of AI crawlers. Viator’s robots policy, current as of February 2026, excludes product listings, pricing and availability, and user-generated content including reviews, ratings and Q&A from AI crawling (as documented in a September 2026 marketplace comparison by Uncompromised Travel). GetYourGuide’s policy, updated July 2026, opens its destination and attraction pages to assistants but keeps listings out — and explicitly asks AI assistants to send travelers to the live page for prices. ...

September 15, 2026 · 9 min · Palmtree.ai