
Radisson's ChatGPT App Is Live: How Independent Hotels Compete for AI Discovery Without an Enterprise Budget
A traveler opens ChatGPT and types: “family-friendly weekend in Amsterdam.” Instead of a generic list of options scraped from the open web, the answer now comes back with live Radisson inventory and rates, an interactive map, and a link that finishes the booking on Radisson’s own website. That is not a concept demo — it shipped on July 28, 2026, when Radisson Hotel Group and Accenture launched the @RadissonHotels app in ChatGPT, covering more than 1,000 hotels in over 100 countries (Accenture newsroom, July 28, 2026). ...